Chevrolet Traverse Sales Review
Customer Review Details
- Department: Sales
- Vehicle: 2023 Chevrolet Traverse
- Customer Info: PEMBROKE PINES, FL
- Customer Rating: 5 Stars
Customer Review Details
Our experience at the AutoNation dealership in Pembroke Pines could not have been better, even though our brand new car was presenting us with some unforeseen issues shortly after buying it - let me explain: We bought a Traverse and needed to return it after 2 days due to technical issues, nothing the dealership had control over. What they had control over, however, was the customer experience they provide to my wife and I, and that part was amazing. Our sales person Amado was available at all time, understood and advised us perfectly so at the end we got the same car(with actually better options) the same day for the same price! Businesses are nowadays more and more under pressure to deliver a great customer service to retain customer - with Amado, Samer and Team I can say the AutoNation dealership in Pembroke is very well prepared for these challenges and are committed to happy customers. This is what I saw in their effort, I very much appreciate their professionalism.
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Top customer service since the moment we entered the door. Joshua is very knowledgeable and honest and that is what closed the deal for us. We were ve...
I am very pleased with the experience. Angel listened, knew exactly what I was looking for, and provided white glove service. I will refer him my fami...
There was very nice people, helpful and professional. Very happy with the dealer.
Excellent service and customer service, very well attended to by the salespeople who assisted me.