I traded in my 2018 Traverse LS (lease) for a 2020 Traverse LS (finance). My sales representative, Luis was very accomodating and gave me the best deal. I drove away with a smile on my face. I have had nothing but positive experiences at Autonation Chevy of Pembroke Pines. In addition, my service representative, Shiv, is excellent as well. He takes care of me every time. Thank you Autonation!
I needed to redeem a voucher from my Chevrolet Rewards Account at the parts department. The staff was very nice and courteous. They processed my parts order. I had my accessory parts for my 2019 C7 Corvette Grand Sport in less than a week! It's always has been and continues to be a great experience everytime I go AutoNation Pembroke Pines for all my service needs for my 2003 Chevy Avalanche & 2019 C7 Corvette GS!
The greeting process in the Service Department was not good, I have an appointment and I pulled over to the service drive and person receiving vehicle hasn���t even said good morning, them I mentioned that I have an appointment and he pointed the offices on the middle and told me go there, there were 4 more people lite me waiting to be properly received and instructed but at the end I have to open 2 different offices asking who should I see to service my truck, this is my first time at this place, thanks god the service advisor was very professional and I finally got attended, his name is Shiv or something like that, 10 point for him, 0 for the guys on the valet, they should be educated that not everyone knows this place and that an smile or a good morning makes a big difference on people life.