I was asked to come back because I was sent away twice before saying I didn't have any factor warranty on my vehicle which was not correct. Mr David LaBella emailed me to return for service. When I arrived Mr LaBelka wasn't available to attend to my needs a promised, I wasn't treated like a valuable customer once again no one really address my concerns correctly. I wasn't called to pick up my vehicle when my service writer was available to explain what was done on my vehicle or to even ask was everything fixed to my expectations. I was just given my key and ask to sign something when no one never even went over what was done. My vehicle is still having the same problems with transmission but it's a bit worse then before I took it to Chevy now I will be getting a second opinion to make sure things were done properly before my warranty really runs out this time which is in another 300 miles smh.
I didn’t book an appt. Showed up and was helped rather quick. My contact followed up with me by phone call each day and kept me in the loop. Employees were nice and friendly when I went to pick it up. Good experience.