Great service from the time I pull up at the dealership , no line no wait and I was able to use my expired coupon to save money on my service which I love. Also, my advisor is one of the best "Eddy" he is very kind ,sweet and knowledgeable.... I always go online to book him as my advisor for service (I waiting a whole week just to go to him for an oil change on Saturday and my oil level was 12%... lol ) , he is very honest and been helping me since I purchased my mini SUV back in 2013....now my daughter goes to him ,as well with her new car...
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 399-5931 when you have a chance. Thank you, and we look forward to hearing from you.
Thank you for taking the time to leave us a review! We're glad to know that your recent experience with our staff was pleasant. We greatly appreciate your business and look forward to assisting you again next time. Take care!
Honest friendly no BS dealing. Very accommodating. Felt very welcome. No pressure salesman. Chayanne Freeman will get a lot of referrals from me. Manager Jorge Cotilla is excellent at what he does. I live in Boca and it was well worth the trip!!!
Greetings, and thank you for the review. We regret that there were aspects of your visit you felt were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further.
It took 7 hours to have my oil change, and other fluids top off. I had just had my vehicle cleaned and vacuumed, when i received my vehicle back all of my books and basketball was threw in the back seat of my vehicle. I NEVER WILL RETURN TO THIS SERVICE CENTER
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 399-5931 to discuss your concerns, as your satisfaction is of utmost importance to us.
Thank you for the high rating! We're glad to know that your overall experience was pleasant, though we regret to hear about the situation you've described. If you have any questions, or wish to discuss this matter further, please don't hesitate to call us directly. We'd be happy to assist you in any way we can. Have a wonderful day!